Refund Policy
Refund Eligibility
WriteWisely delivers paid AI-driven academic writing services, designed to meet the high standards of quality. In the light of the fact that these services are paid, we provide a satisfaction guarantee backed with a money-back policy. If a client is not satisfied with the standard of the work delivered to them, they may submit a formal refund request via our customer support channel within 30 days of the delivery. The request will be reviewed by our Refund Review Panel, which will assess the case and may grant a partial or full refund based on the specifics of the complaint and the terms of service.
Criteria for Refund Eligibility
Submitting a refund request does not automatically qualify a customer for a refund. After a thorough consideration, the evaluation committee will decide whether the client is entitled to a partial or full refund. To strengthen their case, the clients are encouraged to express their reasons for putting the refund application with all the relevant details and supporting evidence.
Exclusions & Exceptions
All refund requests will not be met with partial or complete compensation. In the cases when all the services are delivered within the agreed-upon timeframe, or if the request for a refund is made after 30 days, or in cases of misuse or abuse of the services, clients may not be eligible for a refund. However, users will still be considered for a refund under the applicable conditions if the case warrants it.